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FAQ
Why was I prompted to log into my account again when I wanted to go to another page after logging into my account on the Web version?
What formats can be previewed?
How can I register on your platform?
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Miscellaneous
What browsers are supported in the web edition?
Will a deleted file in the recycle bin stay there forever if I don't empty the recycle bin?
Why can I find some files that aren't deleted by me in the recycle bin?
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Hot articles
Contact the customer service team
How can I register on your platform?
How to add company members/colleagues?
Steps for Enabling Secondary Authentication
Can I receive a message notification whenever there is a comment in a collaborative folder?
How can I change my password?
What if I want to invite a colleague who already has a FangCloud account to be a member of my company?
Why the "No Permission for Uploading" prompt is displayed in my synchronization record?
Why can't I move a file when I am permitted to do so?
Can I change the mobile phone number linked to my account?
